Automated Collection
Feedback is gathered from reviews, surveys, and support tickets – fully automated and without manual work.
AI-driven Analysis
Our AI identifies patterns, emotions, and themes – and discovers hidden connections that would otherwise be missed.
Actionable Insights
The results are transformed into clear recommendations based on real customer experiences.
Share & Act
Export reports and share insights with your team – so the right actions can be implemented immediately.
Our Approach
From Feedback to Business Value
VoC Insights automates the journey from customer feedback to decisions that strengthen customer experience and business results.
Explore the Platform
Four Steps
From customer words to data-driven decisions – in minutes.
1. Collect Feedback
All customer feedback is automatically gathered – from surveys, reviews, social media, and your own systems.
2. AI Analyzes
AI identifies patterns, emotions, and hidden correlations – and you can ask real-time questions to the data.
3. Make Smart Decisions
View results in a dashboard with reports and recommendations that highlight the right actions.
4. Query Your Data
Use the AI chat to ask questions like "What is causing the most dissatisfaction right now?" and get instant answers.
All-in-One User-Friendly Dashboard
- See customer sentiment in real time.
- Discover hidden patterns and root causes.
- Receive ready-to-act recommendations.
- Share insights with your team instantly.
Why Choose Us?
VoC Insights makes it easy to understand your customers – and act on the right things at the right time.
Save Time
Insights in seconds instead of hours of manual analysis.
Understand Customers Better
Identify trends, emotions, and needs that would otherwise be missed.
Act Faster
From data to action – with concrete recommendations.